Unable to generate unlock codw

[iboulder]

Hello,

I had to reset my palm. After that I upgraded to tr4ts 3.4 and now the hotsync log generates the error that there is a problem with my license.

I visited the iambic page and clicked on 'lost key' and recevied my license key via email. This is the key that is recorded in my hotsync log, so the key and the log match, but i am unable to sync.

I tried to recreate an 'unlock' code but that page couldn't find my email address.

Please advise how to get tr4ts to work again.

thnx,
Sheryl

[SyncOrSwim]

Please contact support@iambic.com with your device id and I'll be able to manually generate an unlock code for you.

The Device Id can be found by going into the application and opening the menu (accessable by tapping on the lower left of the graffiti area). Then tap on Options>About. On this screen you should see the Device Id. Please let me know if you have any more questions.