View Full Version : Redial Issues
bertrandU
March 10th, 2007, 12:48 AM
Hello,
Since I am travelling a lot around Europe, all my phone number are stored with the format +33xxx (where 33 is the country code for instance 33 for France).
Agendus works perfectly and always dials the right number ie including the +.
In YC, if I shedule as the next action a new call, obviously it records the number WITHOUT the + (ie 33xxx instead of +33xxx) , which is pretty annoying since it is not recognized as a valid number if + is missing.
Any hidden preference or bug fix ?
Regs
-bu
sweety88
March 12th, 2007, 07:05 AM
This I was able to reproduce. I'll report it.
bertrandU
March 20th, 2007, 03:03 AM
Any news about a fix for this bug ?
Best Regs
-bu
sweety88
March 20th, 2007, 04:01 AM
No news, because it is easy to pinpoint the issue, maybe it's carrier related.
Can you tell me exactly in what cases (all of them) where he + is being removed? For example, what actions, exactly are being performed after a call to/from a number including a + ?
bertrandU
June 8th, 2007, 06:00 AM
2 disappointments :
A - I downloaded the new version and the issue is still there.
B - My issue is simple and totally related to Yourcall.
In Agendus AND Outlook all my phone numbers are stored with the format +CC12345679 where CC is country code (33 for France 1 for US and so on).
It dials perferctly from Agendus Premium.
If I tell Yourcall to take an action to schedule a call after I hang up, it stores the number as CC123456789 (he basically removes the +) and when I dial the network refuses it because there is no + (which is so far an official GSM dialing code equivalent to 00).
So this bug entirely lies within YourCall.
And no, I am not willing to change + to 00 within my 1000+ contacts even doing a risky export/reimport operation.
A quick fix would be appreciated, this is your call.
Regs
-bu
Treo 650 + Agendus Windows 4.31 + Agendus Premium 11.1 + YourCall 1.62 (all french versions)
sweety88
June 8th, 2007, 06:17 AM
I'll ask again.
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