Lost Memos Migrating from Palm to Mobile

[LarryDChurch]

I recently switched from Agendus Palm for UX50 and have
several years of data I want to keep. I'm now on Windows
Mobile 5. I did a HotSync from Palm to Outlook 2002/Agendus.
Then I did an ActiveSync with HTC 8525 Agendus pro 128.

I checked notes in Conduit menu on sony ux50 before doing
the HotSync. I can't find the memos any place on the
Windows Mobile Agendus.

How can I/or what do I have to do to get my memos or are
they not available in Windows Mobile Agendus pro?

[hezahonker]

I recently switched from Agendus Palm for UX50 and have
several years of data I want to keep. I'm now on Windows
Mobile 5. I did a HotSync from Palm to Outlook 2002/Agendus.
Then I did an ActiveSync with HTC 8525 Agendus pro 128.

I checked notes in Conduit menu on sony ux50 before doing
the HotSync. I can't find the memos any place on the
Windows Mobile Agendus.

How can I/or what do I have to do to get my memos or are
they not available in Windows Mobile Agendus pro?

Hi LarryDChurch,

Sorry to hear about the problem with memos. I know this thread has some helpful information about migration as there is a link to palm's knowledge base about migration. See if this helps- http://support.iambic.com/forum/showthread.php?t=27006&highlight=export

[LarryDChurch]

Hi Nancy,

Thanks for the help in getting my contacts and memos back. I think I have what I need. However, I can't seem to get the history of appointments attached to contacts. It seems that in the Windows Mobile 5 version of AgendusPro, you don't link the contact to the event/scheduled item. I liked the way it was in palm because I could click on the contact and select show history and get all my appointments with that contact.

I do see in the WM vesion how you can do a power search and pull up contacts, meetings, tasks and all of these.

I have been tinkering with the settings in both the Windows version of Outlook 2002 and Palm on my sony ux50 with Hot Sync. I've played with the settings on the device in the conduits selection area. In Outlook I've selected everything I could that appeared to be able to bring my tasks, meetings and related contacts from history into outlook.

I ran through the exercise in your reference and installed my sony back from the install disk and changed sync to Outlook.

I'm beginning to think that it may not be possible to bring the tasks, meetings, and relationships with contacts into Outlook so I can bring them over to my new Window Mobile 5 HTC 8525.

Can you point me to anywhere to learn how to do this or how about a third party software to perform this for me.

Thanks for your help.

Larry D Church

[hezahonker]

Hi Nancy,

Thanks for the help in getting my contacts and memos back. I think I have what I need. However, I can't seem to get the history of appointments attached to contacts. It seems that in the Windows Mobile 5 version of AgendusPro, you don't link the contact to the event/scheduled item. I liked the way it was in palm because I could click on the contact and select show history and get all my appointments with that contact.

I do see in the WM vesion how you can do a power search and pull up contacts, meetings, tasks and all of these.

I have been tinkering with the settings in both the Windows version of Outlook 2002 and Palm on my sony ux50 with Hot Sync. I've played with the settings on the device in the conduits selection area. In Outlook I've selected everything I could that appeared to be able to bring my tasks, meetings and related contacts from history into outlook.

I ran through the exercise in your reference and installed my sony back from the install disk and changed sync to Outlook.

I'm beginning to think that it may not be possible to bring the tasks, meetings, and relationships with contacts into Outlook so I can bring them over to my new Window Mobile 5 HTC 8525.

Can you point me to anywhere to learn how to do this or how about a third party software to perform this for me.

Thanks for your help.

Larry D Church

Larry,

I will ask someone more experienced to look at this for you. I want to confirm something first if you please. So if you tap and hold on a contact and select "Contact History" for a contact that had a history on your palm, that history is now gone? Is that correct?

For the meantime I am going to ask about this and see if I can get you a better answer.

[LarryDChurch]

Yes, Nancy. If I select a contact and then get the history for that contact, the only history I see is for activity that I added to the htc 8525 WM device since mid March. Anything before that from the Palm device does not show up. Also, I see that the old history does not appear in the Windows Outlook 2002 program.

Larry

[hezahonker]

Larry,

I have received an answer for you from our developers. Currently there is not a place on the device that contains the contact history. So don't kill yourself looking for it. ;) The contact history is created by the existence of all related contacts and events. So, in other words, you need to have all of the existing events and contacts (that you had on your palm) in order for the contact history to be rebuilt that was from those palm days. That would be the same for in any form of Agendus- desktop or pockt pc.

If you are not seeing it in the Agendus Outlook version, then all of the information must not have gotten into outlook (therefore generating a history for your contacts).

I used to use Pocket Mirror by Chapura http://www.chapura.com/pm_ks_compare.php
to transfer all my stuff to outlook from my palm as it has special conduits that allow for all those items to be transferred. You might want to consider that. It can be handy too if you still want to use your palm and want to keep both devices. Palm could always be a backup. That way, you would have your info in two places. Just a thought.

See if all that information got into outlook- bring to mind a contact and an event that you know you had previously on the palm. See if the contact shows in Agendus Outlook version in Contact View and see if the event is in your Agendus Outlook version Calendar Views. If they are, then you should be able to go to that contact and see it's history. If there is still no history for that contact with that particular event, and the event is showing in Agendus Outlook, let me know.


Also, make sure your outlook archive folders haven't snatched your old events and so forth that date back to your palm days. Check the recycle bit in outlook for missing items as well.

[LarryDChurch]

Nancy,

Thanks for your in-depth research. I do have the contacts, but I don't have the historical events from the palm. I went through all the settings in both places looking for what to turn on or off or what to set. I did request ALL history for calendar events but they didn't come through. On the palm there is a place to select from the many conduits. At one time I had most of them selected, then I tried with only a few pertinent ones, and once with none selected.

I do have my contacts thankfully, but do really need the events that they were linked to. For example, all appointments for certain doctors or meetings with a particular team or events for a particular client. That is a good feature in the palm. I'd like to recreate it an be confident that it is reliable in the WM version.

While waiting to see if you have any more insight from the vendor or others, I take a look at the link you recommended to see if I can find any help there.

Regards,

Larry D Church

[hezahonker]

Nancy,

Thanks for your in-depth research. I do have the contacts, but I don't have the historical events from the palm. I went through all the settings in both places looking for what to turn on or off or what to set. I did request ALL history for calendar events but they didn't come through. On the palm there is a place to select from the many conduits. At one time I had most of them selected, then I tried with only a few pertinent ones, and once with none selected.

I do have my contacts thankfully, but do really need the events that they were linked to. For example, all appointments for certain doctors or meetings with a particular team or events for a particular client. That is a good feature in the palm. I'd like to recreate it an be confident that it is reliable in the WM version.

While waiting to see if you have any more insight from the vendor or others, I take a look at the link you recommended to see if I can find any help there.

Regards,

Larry D Church

Larry,

That sounds like the key then. You haven't gotten those appointments brought over to the device and that is the problem. No history can appear because the program doesn't have any associated events. If you use Pocket Mirror, it would definitely solve that problem.

I found this article on the newsgroups as well that may offer some insight http://groups.google.com/group/microsoft.public.pocketpc/browse_thread/thread/c7c8674c0f5d0607/3bca8e63317d7d64%233bca8e63317d7d64. It basically tells the same thing to do that the Palm article that I gave you link to did. It is strange though why it didn't work with your calendar events. Personally, I would go with one of the Chapura products rather than doing it manually as there is a greater margin for error. I think for simplicity Pocket Mirror is best to fix this problem.

[hezahonker]

Larry,

Pocket Copy would be a good option too. http://www.chapura.com/pocketcopy.php

[LarryDChurch]

Nancy,

I've been playing with PocketCopy for two days now and still can't get
the calendar items. I do see on the palm device that I've got history
going back several years, but I can't seem to get them into either the
palm or ms version of outlook.

Actually, doing the a number of installs and uninstalls of Palm Desktop,
I noticed that there is a program on the application disk called IntelliSync.
It appears to be the same thing as PocketCopy. Anyway, neither of them
helped me get my palm calendar items over to Outlook. The notes, contacts,
and memos came just fine, or at least there was a significant record cound
for these types of items after invoking the utility.

I'll go back and re-read all the threads that you gave me to see if I am
doing anything right. I should be. It all seems to be straight forward
because apparently this data is kept in a standard database table
under the covers of Agendus.

I really wouldn't want to cut and paste from the palm device to any place
else because there is too much data.

Any other suggestions would be appreciated. I'll go back and uninstall the
palm desktop again and check to see that I didn't re-import contacts, etc.
into my desktop database multiple times.

Regards,

Larry D Church

[hezahonker]

Nancy,

I've been playing with PocketCopy for two days now and still can't get
the calendar items. I do see on the palm device that I've got history
going back several years, but I can't seem to get them into either the
palm or ms version of outlook.

Actually, doing the a number of installs and uninstalls of Palm Desktop,
I noticed that there is a program on the application disk called IntelliSync.
It appears to be the same thing as PocketCopy. Anyway, neither of them
helped me get my palm calendar items over to Outlook. The notes, contacts,
and memos came just fine, or at least there was a significant record cound
for these types of items after invoking the utility.

I'll go back and re-read all the threads that you gave me to see if I am
doing anything right. I should be. It all seems to be straight forward
because apparently this data is kept in a standard database table
under the covers of Agendus.

I really wouldn't want to cut and paste from the palm device to any place
else because there is too much data.

Any other suggestions would be appreciated. I'll go back and uninstall the
palm desktop again and check to see that I didn't re-import contacts, etc.
into my desktop database multiple times.

Regards,

Larry D Church

Hi Larry,

I am so sorry that it isn't still working for you. Wow, there has to be some logical reason for this. Unfortunately, the problem is getting appointments to copy over. Agendus wouldn't be the problem though. The only way that it would be a problem is if your data got corrupted but if you see it on your palm then it isn't.

One thing that comes to my mind is did you do an error free hotsync with Palm Desktop before trying to transfer appointments with Pocket Copy? That is the key. I am assuming that you can see those appointments in Palm Desktop right? Can you confirm that all appointments are on Palm Desktop Calendar? If they are then there is a mystery there for sure. Something may be up on your desktop preventing it and I believe it would be prudent to follow up with Chapura here:
http://www.chapura.com/support_contact.php

[LarryDChurch]

Nancy,

I've got my 1500 calendar items on my WM5 device. Thanks for all
your help. The last statement you made in your previous email was
about getting a good hot sync. I know I've read the various posts,
faqs and threads you've sent along to me and they do mention a
good sync. It's just that I did so many deletes and installs that I
got out of the habit of doing a good hotsych.

I think the main problem I had was the basic logic flow of the process.
I wasn't sure what PocketCopy was really going to do...where would
it get the data from and where did I want to end up.

As I finally get the flow, a) the calendar history resides on my
palm device, b) I need to do a 'good' hotsync to get the calendar
history into my Palm Desktop program, c) run pocketcopy program
to copy the calendar events from the Palm Desktop program and
copy it directly to the Windows Outlook program, d) do an ActiveSync
to copy the data over to my WM5 device.

And that's the way I finally got it to work. That may be what all
were telling me all along, but with scattered attention to address
this major problem for me, I didn't get the real plan.

Now I'm fine. I haven't really had a chance to explore exactly what
I've got on my new machine now, but I do have my calendar history.
The basic problem I was having was that the Palm Desktop version
that I was running was not up to date, so it didn't work with
Pocket Copy. A check of FAQs at Chapura and I found the problem
right away. I went out and got a free upgrade to Palm Windows
and then my program worked like a charm.

I think I may have some duplicates, but I'll cross that bridge when
I get a chance to take a detailed look at the data.

Thanks again for your attentive and detailed responses. I'm glad
for this forum as a resource.

Regards,

LarryDChurch

[hezahonker]

Hi Larry,

I am so glad it worked out for you. That is great news. Thanks for your kind words.

[LarryDChurch]

Hi Nancy,

Now that I have all my history on my WM5 in AgendusPro 1.2,
I managed to get duplicates of Calendar items, contacts, etc.

If I delete something and select just this item and not the series,
I found that it still deletes both.

Any tips on how to get rid of the dups? It doesn't look like PocketCopy
does that. I probably should have gotten one of the other tools.

Also, whenever I have to reinstall AgendusPro on my WM5 device,
the Icon Professional series goes away. I have to download them
and copy the idb files to the storage card again after the program
is back up and running.

Also, how do I keep the icons on the desktop Agendus/Outlook
in sync with what I have on the device? I don't recall loading
any icons to the desktop program, but I did pay for the icons
that I have loaded on my device.

Thanks for any tips.

Regards,

LarryDChurch

[hezahonker]

Hi Larry,

Part of the problem may be the version you are running if there are only certain items, such as all day events, that are duplicating. Are the items duplicated in outlook?

Please download the latest beta here:

http://support.iambic.com/forum/showthread.php?t=28601

[LarryDChurch]

Hi Nancy,

I downloaded the beta 1.04 bld 164. Hopefully this one will stay
in place more than one day. Yes, the dups are in the Windows Outlook.
They don't appear to be all-day items. Seems like all the contacts and
most of the calendar items are duplicate going back as far I can
remember (4 years). Do I need to remove everything from my
WM5 and cleanse Windows desktop calendar in outlook and the
remote machine, and uninstall palm desktop and start new with the
contacts and events on the desktop?

Please Advise.

[hezahonker]

Hi Larry,

When did you notice there where duplicates? Did this happen after you used the Chapura product to transfer the data to Outlook? Or, did you have duplicates in your palm desktop?

Unfortunately, it is either rectified by manually deleting your duplicates in outlook or buying a third party to do it for you. Personally, I only sync a month's worth of past events so deleting duplicates would not be very hard for me to do. However, with such large amounts as you have, a third party duplicate remover may be a wise investment. Do a Google on "outlook remove duplicates".

I would also get more information from Chapura on this to see if they have any suggestions as well. You have a huge amount of data and things can get complicated when you are storing that amount of information.

The last option is just to start over again as you indicated. That would mean clearing outlook completely and using the steps that you took before to get the data to outlook from the palm desktop. Just remember to make sure the palm desktop has all the correct data.