TripTracker 3.2 databases wanted

[adriano]

Hello to all the happy (and unpatiently unhappy) TripTracker users out there :)

We are getting close to finalize version 4 of TripTracker, and (as I mentioned somewhere else around these forums) in order to bring it up to speed with WM5/6 we had to dump the former version's database storage engine.

Therefore version 4 will include a facility allowing to import 3.x data.

In order to make sure we get the importing right, we would appreciate if anyone using version 3.x (possibly the very latest 3.9.2) could send us their desktop's TripTracker db, as long as it doesn't contain extremely sensitive data.

If you feel like helping out, please email your TripTracker database to "qa at iambic dot com". Your data will be of course treated confidentially.

Thanks :D

- Adriano

[MetsFan]

If it will help get an working version to me sooner, I would be willing to provide mine. I'm running version 3.9.2. Where is the db file located on a standard install?

[michael]

It should be in the installation folder. Typically C:\Program Files\Two Peaks Software\TripTracker. Although with version 4, this will not be the case. It will, instead be in My Documents.

[adriano]

quick follow-up here in regards to the version of TripTracker currently out there, the latest is actually 3.9.2 and not 3.2 as I initially stated in my post (now corrected).

Sorry for the confusion.

- Adriano

[BaldEmu]

Is the database the triptracker.dat file?

I'm happy to send it (unfortunately it has less data since after WM5 syncing b/w desktop and pda didn't work, so all the data on the desktop edition is old) but not sure if that's the right file or not.

Other files also in that folder include:
ProfUIS220m.dll
TimeZone.dat
TripTracker.exe
unins000.dat
unins000.exe

Let me know if the dat file is the one you want. Thx!

[michael]

Is the database the triptracker.dat file?That is correct.

[paulfanner]

I have emailed my triptracker 3.9.2 database to the address you quoted.

[BaldEmu]

I've sent mine too....

[michael]

Thank you all who sent the databases. I have them and we are testing the importing as we speak.

Thanks and stand by for more info forthcoming.

[Theojt]

Good to hear it's getting closer. You know, some of us can deal with not preserving our old data :), and I happen to be heading out of the country on Sunday. I'd have lots of time to play with it on my flight (hint, hint).

Looking fwd to it, whenever it comes.....

Jeff

[bigchrisrogers]

I've sent mine in today, from 3.9.2.0, but it may be corrupt as triptracker won't open it. It's also surprising large at 416k.

Please hurry with the new release. I won't need to import my old database.


Rgds

[bvmswami]

Hello to all the happy (and unpatiently unhappy) TripTracker users out there :)

We are getting close to finalize version 4 of TripTracker, and (as I mentioned somewhere else around these forums) in order to bring it up to speed with WM5/6 we had to dump the former version's database storage engine.

Therefore version 4 will include a facility allowing to import 3.x data.

In order to make sure we get the importing right, we would appreciate if anyone using version 3.x (possibly the very latest 3.9.2) could send us their desktop's TripTracker db, as long as it doesn't contain extremely sensitive data.

If you feel like helping out, please email your TripTracker database to "qa at iambic dot com". Your data will be of course treated confidentially.

Thanks :D

- Adriano

when r we gettin' the beta at least?after all we've all been waitin' 3 years!

[adriano]

first off -- a big thanks to everyone that sent in their 3.9.2 dbs. We have been able to refine the importing process to make sure everything gets carried across.

We are completing the wm smartphone (aka wm6 standard) edition and getting closer to release version 4.

Sincerely,

- Adriano

[bvmswami]

adriano, can we get a quick beta version to try out?

[Marie Lucie]

Yesterday it was my birthday:cool:, second birthday without having TripTracker:mad:. I was hoping ... and stopped a while looking at iambic website, waited up to yesterday and no, no TripTracker ...:cry:
Good idea in the previous message : may we get a beta version ? I have a wm5 pda with nothing in it so I could test it quite easily.

[geosta]

this is looking more positive. if you need another database to test on I'd be happy to provide mine (version 3.9.2).

Looking forward to seeing if you have been able to keep the essence of trip tracker ie a good travel itinary manager without filling the software up with all the other crap that some of your competitors have done.

[iant54]

Marie Lucie,

Good job that your birthday was on Thursday rather than yesterday, otherwise, from your post, you'd have been without Trip Tracker for more than a couple of years!

:D

Belated Happy Birthday!

[tharre]

Hello - anything that will help get us 4.0 would be awesome.

Here's my dat file.

[Theojt]

We are completing the wm smartphone (aka wm6 standard) edition and getting closer to release version 4.

Sincerely,

- Adriano

What does this mean exactly? It sounds hopeful, yet I note that you posted it several weeks ago and we've seen no updates or indications of progress since.

I / we have been patient, however I think it's time that you set our expectations realistically - does "closer" mean a month, a quarter, this year? Or perhaps "closer" to Iambic means within the close of this decade. It's all relative.

If you would give us an honest estimate of when you will have a beta version, we can all make our individual assessments of whether we want to hang out waiting for it, or just ditch it and move on to another solution.

To be explicitly clear, by honest estimate I mean a date, or a month, not "soon" or "imminently", or "closer".

How about it, is there anyone there with the integrity (and authority) to put a stake in the ground and live up to it?

Thanks for reading,
Jeff

[hezahonker]

Hi Jeff,

I have passed along your comments and thanks for the feedback. I think there is hesitation to provide a concrete plan because it seems as if something always comes up, that is unexpected, pushing the expected date back. Then, it is terribly disappointing as well. So, rather than giving false hope, the best way seems to check in periodically as there is some news to share. I know that can be disappointing as well, but it is for the best.

It appears to me that there is work on it actively (otherwise Michael wouldn't have ask for help) so that is a good sign. We are thankful for your patience. We wish we had greater resources. We know it is hard to wait and we are trying our best with our many titles.

[Theojt]

Thanks Nancy.

I understand the situation and resource distribution, etc. This is a problem many growing businesses struggle with. Having said that and meaning no disrespect, I would also add that it implies a lack of a clearly defined business strategy. If this path is followed for an extended period of time, more and more customers will become disenchanted with Iambic regardless of the product line.

It may be beneficial to consider paring down the application offerings and focusing on those that will grow your business. Yes, even if that means selling off TripTracker to another company or just killing it as a product. This is very different than what appears to be the current strategy of throwing a bunch of sh*t against the wall to see what sticks. (Pardon the language).

Do fewer things and offer impecable customer service - that's what Iambic should aspire to.

Jeff

[hezahonker]

Thanks Nancy.

I understand the situation and resource distribution, etc. This is a problem many growing businesses struggle with. Having said that and meaning no disrespect, I would also add that it implies a lack of a clearly defined business strategy. If this path is followed for an extended period of time, more and more customers will become disenchanted with Iambic regardless of the product line.

It may be beneficial to consider paring down the application offerings and focusing on those that will grow your business. Yes, even if that means selling off TripTracker to another company or just killing it as a product. This is very different than what appears to be the current strategy of throwing a bunch of sh*t against the wall to see what sticks. (Pardon the language).

Do fewer things and offer impecable customer service - that's what Iambic should aspire to.

Jeff

Hi Jeff,

I appreciate your feedback.

[brianchris]

Thank you for your reply Nancy.

I don't know if you understand the complete histroy of Trip Tracker? It may help explain why so many of us are sooo tired of waiting. This website is a good place to start: http://www.iambic.com/twopeaks/

It states that on October 9th, 2006, Iambic purchased almost all of Two Peaks software (one year and seven months ago). What it doesn't state is that, at *least* six months prior to that, updates for Trip Tracker stopped for unknown reasons. Us users would later come to find out updates stopped because the Owner, Mel, got hired by Microsoft, and only had enough free time to find a buyer for his business (that buyer became iambic). The big problem is, about the time updates for Trip Tracker stopped (over TWO years ago), Windows Mobile version *5* was released, and the latest version of Trip Tracker back then (same as now) is incompatible with Windows Mobile version 5 (let alone version 6) syncronization.

So, in a nut shell, users of Trip Tracker have not had a usable application for at LEAST two years, and probably longer.

On the website above, there was an update on April 15th, 2007 (almost ONE year ago) saying that the majority of Two Peak titles had been updated, and that only FOUR titles remained to be updated. In that last year, all three have been updated EXCEPT Trip Tracker.

Why don't we all go find another travel management PDA software and get off your back about Trip Tracker? The answer is because, there are only two or three others to choose from (if that), and trust me, we have tried them....they PALE in comparisson to Trip Trackers usability and effectiveness. So, in essence, there really isn't any software on the market that does what Trip Tracker *used* to do, and that's why its so hard for us to understand why it hasn't gotten more attention from Iambic! Iambic has choosen to put more resouces towards products that have competiting software titles on the market than one the one that is truly unique / there's nothing else like it on the market. We just don't understand that....sorry.

Maybe now its a little more clear (and understandable) why us Trip Tracker uysers are so grumpy??

Lastly, I use other Iambic titles (BillRate, Vehicle Manager), so I know you guys can get it right, but the saga of Trip Tracker (which I've attempted to detail here) goes beyond any explanation. Although overall I like and appreciate Iambic, I *know* in my heart that the previous owner of Two Peaks / Trip Tracker (Mel) would be SHOCKED to learn it still has not been updated in the 1.5 years you've had it....to the point he may wished he'd sold at least the trip tracker title to another company.

Hopefully we are (actually) close to a release of Trip Tracker. Thanks in advance for any assistance you can offer.

[iant54]

Every time I visit the forum pages, I get greeted with the message:

Hello iant54,

it appears that you have not posted on our forums in several weeks, why not take a few moments to ask a question, help provide a solution or just engage in a conversation with another member in any one of our forums?

The other fellow members of these forums will be happy to see you around and active again!

Well, it's because I'm waiting until I can discuss the new TripTracker release, and have no interest in any other product :confused:

[hezahonker]

Thank you for your reply Nancy.

I don't know if you understand the complete histroy of Trip Tracker? It may help explain why so many of us are sooo tired of waiting. This website is a good place to start: http://www.iambic.com/twopeaks/

It states that on October 9th, 2006, Iambic purchased almost all of Two Peaks software (one year and seven months ago). What it doesn't state is that, at *least* six months prior to that, updates for Trip Tracker stopped for unknown reasons. Us users would later come to find out updates stopped because the Owner, Mel, got hired by Microsoft, and only had enough free time to find a buyer for his business (that buyer became iambic). The big problem is, about the time updates for Trip Tracker stopped (over TWO years ago), Windows Mobile version *5* was released, and the latest version of Trip Tracker back then (same as now) is incompatible with Windows Mobile version 5 (let alone version 6) syncronization.

So, in a nut shell, users of Trip Tracker have not had a usable application for at LEAST two years, and probably longer.

On the website above, there was an update on April 15th, 2007 (almost ONE year ago) saying that the majority of Two Peak titles had been updated, and that only FOUR titles remained to be updated. In that last year, all three have been updated EXCEPT Trip Tracker.

Why don't we all go find another travel management PDA software and get off your back about Trip Tracker? The answer is because, there are only two or three others to choose from (if that), and trust me, we have tried them....they PALE in comparisson to Trip Trackers usability and effectiveness. So, in essence, there really isn't any software on the market that does what Trip Tracker *used* to do, and that's why its so hard for us to understand why it hasn't gotten more attention from Iambic! Iambic has choosen to put more resouces towards products that have competiting software titles on the market than one the one that is truly unique / there's nothing else like it on the market. We just don't understand that....sorry.

Maybe now its a little more clear (and understandable) why us Trip Tracker uysers are so grumpy??

Lastly, I use other Iambic titles (BillRate, Vehicle Manager), so I know you guys can get it right, but the saga of Trip Tracker (which I've attempted to detail here) goes beyond any explanation. Although overall I like and appreciate Iambic, I *know* in my heart that the previous owner of Two Peaks / Trip Tracker (Mel) would be SHOCKED to learn it still has not been updated in the 1.5 years you've had it....to the point he may wished he'd sold at least the trip tracker title to another company.

Hopefully we are (actually) close to a release of Trip Tracker. Thanks in advance for any assistance you can offer.

Hi brianchris,

Thanks for your reply. I don't believe I called anyone grumpy did I? :confused: I do understand waiting is difficult.

[brianchris]

Hi brianchris,

Thanks for your reply. I don't believe I called anyone grumpy did I? :confused: I do understand waiting is difficult.

If anything, *I* labeled us as a group grumpy, and proceeded to explain why. I fear that explanation was lost on you by such a dismissive comment as "waiting can be difficult." It's not like we've been waiting for weeks or months or even one year. We've been waiting much longer than that.....it’s all back in my previous post. The phrase "waiting is difficult" in this situation is insulting. Oh well....I guess we're to blame for having interest in a product of yours....sorry.

Either Trip Tracker will be released someday, or it won't. I'm officially beyond caring now. Sorry for bothering you.

[adriano]

Either Trip Tracker will be released someday, or it won't. I'm officially beyond caring now. Sorry for bothering you.

actually -- my apologies for such a delay. Software development and priorities can at times go on a roller coaster because of a variety of interfering factors.

I can assure you I'm really not happy of having to keep pushing the release of TripTracker because of things yet-to-fix in sync logic, storage, and whatnot. One thing is for sure... we will release it. At this point I won't create false expectations by giving an estimate as of when. But what I can say is that is really close.

Thanks again for your patience and support. We truly appreciate it.

Regards,

- Adriano

[MShoer]

Adriano,

You keep saying you don't want to create false expectation and then you say it's really close. Talk about creating an expectation. Really close to me means within days. Is that what it means to Iambic? Come on, give us all some credit for even still being here after all this time. Please just let us know what to expect, that's all we're asking for. Do you expect we will be able to beta test within days? Before the end of the month? Please be fair to your user community and give us a time range. Even if you have to change it, you'd get a lot more goodwill by talking to us than by conitnually telling us you don't want to create false expectations. I'm one of the most loyal people you could know and I have to be honest with you, I'm right on the edge of jumping ship over this. I don't want to, I've been an Iambic customer back to your beginning, but if I communicated like this to our clients, they wouldn't be clients.

MJ

[MetsFan]

I've been with iambic since the days they were developing for the Newton MessagePad. I bought TripTracker from TwoPeaks and it never worked on my Dell Axim due to the Windows Mobile v5 issues. Two Peaks never responded to my requests for a refund as they stopped answering e-mails. I admit I'm partly at fault for not fully testing it before paying for it. But, it's still been incredibly frustrating to have to wait 2+ years for a usable product.

With that said, I've been using the desktop version since I bought it since it at least adds flights, etc. to my Outlook calendar which then sync back to my Windows Mobile phone. However, I have found one bug in that the current version does not handle the daylight savings time changes implemented last year. Flights I have entered for next week (3/26 - 3/27) are showing up on my calendar 1-hour off. Hopefully you've tested that in the version you're working on.

[mobycat]

actually -- my apologies for such a delay. Software development and priorities can at times go on a roller coaster because of a variety of interfering factors.

Not to this degree. This is inexcusable. You guys obviously have not put much into Trip Tracker. Not when all the other software keeps getting updated so frequently.

I can assure you I'm really not happy of having to keep pushing the release of TripTracker because of things yet-to-fix in sync logic, storage, and whatnot.

Honestly, I don't think you really care about it.

One thing is for sure... we will release it. At this point I won't create false expectations by giving an estimate as of when. But what I can say is that is really close.

Which is too late. I REALLY love TripTracker. It does EXACTLY what I want it to do. But I can't use it on my newest device. And I'm not waiting any more for the excuses.

Thanks again for your patience and support. We truly appreciate it.

You lost both. I'll be going to another software, even if it's not quite what I want.

Regards,

I think that would be more appropriately, "no regards."

[brianchris]

While I still am fairly numbed from two years of Trip Tracker delays, I want to make sure its clear what I have ever asked for regarding Trip tracker:

1) Release an updated version of Trip Tracker, *or*
2) Significantly raise Trip Tracker's priority on your internal developement to-do list.

Indeed, after 1.5 years that you've owned Trip Tracker, I don't think its unrealisitc for us to expect that Trip Tracker be placed at the top of such an internal development Priority list, is it? And no matter what, as others here have pointed out, Iambic can *not* contend Trip Tracker has been a high priority based on how frequently other products get updated. Just raise Trip Tracker's priority until its released, or consider selling the title to another software house.

[Theojt]

actually -- my apologies for such a delay. Software development and priorities can at times go on a roller coaster because of a variety of interfering factors.

I can assure you I'm really not happy of having to keep pushing the release of TripTracker because of things yet-to-fix in sync logic, storage, and whatnot. One thing is for sure... we will release it. At this point I won't create false expectations by giving an estimate as of when. But what I can say is that is really close.

Thanks again for your patience and support. We truly appreciate it.

Regards,

- Adriano

Sorry Adriano, like others, I also find it difficult to believe you say this with any sincerity at all. You may release TripTracker someday - and I might still care if it is soon.

What I can say with absolute resolve - "I'm really close" - to selecting an inferior, competing product from a company who shows their customers a modicum of respect.

Jeff

[denno99]

same here--it's been extremely disheartening to see repeated posts promising release dates that come and go

[radiationman]

I'll make you folks a deal - give us the truth about TripTracker's release and I'll send you a copy of my database...

After two years of Iambic saying that TripTracker was coming "soon" I'm not giving you guys anything until you give us something...

Adriano your status reports on TripTracker are about as worthless as the old line from id Software about when they were going to release Duke Nukem Forever: "When it's done."

It truly is hard to believe that iambic has any interest in releasing this product. When TripTracker has easily been the best of breed in a field with very few competitors it would seem to make the most sense to get the application to market so that it can quickly and easily gain market share. A little effort is all it would take for TripTracker to dominate it's segment...

[michael]

Hi guys,
Since this thread has turned into an iambic-bashing session, I'm closing it. Thank you to those of you who were gracious enough to send us your old databases. They were extremely helpful in getting the TT importing to work as expected.

In regards to the "truth"...TripTracker has been aggressively in development since Adriano posted here and even before that. We are sincerely in the last stages of getting it ready for you, with some synchronization issues that were already present in the application which prevent the latest ActiveSync and Windows Mobile Device Center from communicating correctly between the Desktop and Handheld side.

The "truth" is yes, it's been a long (too long) road getting this update out, and yes other applications have been released, but development on TT was never impacted by these updates/releases.

Again, to those of you who have exhibited patience we sincerely thank you. You will have your beloved TripTracker as soon as we feel it is ready for the many changes that have come down the pipeline since the last Two Peaks release.

[hezahonker]

Attention all: New version of TT available for Windows and Windows Mobile

http://support.iambic.com/forum/showthread.php?p=130697#post130697


- Special Notes

Owners of the discontinued version 3 of TripTracker will be notified via e-mail within the next few days with information on how to obtain their free upgrade to version 4.

The version for Windows Mobile Smartphone (and WM6 Std) is currently being worked on, and will be released in the coming weeks.

The application is currently available for download and purchase at www.iambic.com and we are in the process of listing it through our distribution partners' mobile and desktop software portals.
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