TripTracker 4 Bugs

[paulfanner]

I posted part of this post in another thread, but realized that TripTracker 4 bugs should be reported in a new thread, so I am including them below:

1. The backup function does not work, coming up with an error message "Cannot copy file: The file name you have specified is not valid or too long. Specify a different file name" It does not matter what file name I use, I always get this message.

2. It is not possible to set a default currency other than USdollars. Although the desktop version has the function to do this and appears to accept a new default currency, it in fact never changes from US dollars. The function to do this is missing from the PPC version. As I am British and live in the UK, USdollars are no use to me!

3. The Quick Start guide installed with the desktop version is for another product - Vehicle Manager!

4. It is not possible to export expenses to Excel - I get a message "This trip does not contain any expenses" - however it does!

It is clear from the above, that this software is not really up to product quality - it should have been released as a beta to iron out these problems before launching as a new product!

Paul

[michael]

Hi Paul,
I replied to your first 3 in the other thread. To add to it here, #4 is on our list. Thanks.

[tharre]

Hello support,

Looks like I have a couple bugs too.

Flight numbers got cut off at the first number
the frequent flyer miles estimator does not work.
SEA came across in the converstion to Redmond not Seattle(minor) just did edit and it was okay.

[michael]

1. Flight numbers got cut off at the first numberCan you expand on where you're seeing this?

2. the frequent flyer miles estimator does not work.We are aware of this and it will be addressed in a future update

3. SEA came across in the converstion to Redmond not Seattle(minor) just did edit and it was okay.When I enter SEA I get both Redmond AND Seattle.

[tharre]

Can you expand on where you're seeing this?

We are aware of this and it will be addressed in a future update

When I enter SEA I get both Redmond AND Seattle.
For question 1, I found the error in the conversion from 3-4 in the flight segment area. I had flight 535 and it came across as 5.

On question 3, it seems like there are two entries for SEA, maybe one was for Redmond and one was for Seattle. After the conversion I only saw Redmond in my flight segments. I did an edit on SEA to make it Seattle. Now I see two SEA records. One is SEA and one is Seattle, WA.

[michael]

Hello everyone,
Thank you all for your feedback with our 4.0 release. I'm pleased to inform you that we have addressed most these in 4.1, which is now available (http://www.iampowered.com/archives/2008/06/26/triptracker_version_41_has_bee.php) for you to download as a free upgrade. Items not addressed are queued for another update soon.

Should some issues remain, which are stated as fixed in the "What's New" please let us know in a new thread by provide as much detail as possible.

Thanks.