Hangs on Network Activation

[sflorack]

Just installed the beta version of Agendus for Blackberry, and it's hanging on the Network Activation screen. Having to do a cold reset..

[mdlissner]

Don't think you should try that. Get the beta code from the thread that has it. Main screen hit menu and select about. On about screen hit menu and select enter code. Enter the code there.
Posted via Mobile Device

[sflorack]

It didn't ask for a code, it asked for an email address. I figured I had to enter it as I was never prompted for the provided trial registration code.

[drfife]

It didn't ask for a code, it asked for an email address. I figured I had to enter it as I was never prompted for the provided trial registration code.

I get the same message.

When I select "Activate" from the menu screen it asks for the registration e-mail address for Network Activation. When I enter the e-mail address it comes back with "An error has occured" message.

If I select "About" on the menu screen, my choices are "OK", "Support", and "Purchase".

I cannot find the location to enter the "Activation Code".

[jpnava01]

Also tried to activate after purchasing, get the error and have to remove battery to reset the program. Can not activate with code.

[michael]

Hi guys,
We're aware of the OTA activation not working. We'll address it soon. Rather than going to 'Activate' from the main menus, go to Purchase, then menu again, then 'Enter Code'.

[drfife]

Hi guys,
We're aware of the OTA activation not working. We'll address it soon. Rather than going to 'Activate' from the main menus, go to Purchase, then menu again, then 'Enter Code'.
Thanks for the tip.

It worked!!

[sflorack]

Also tried to activate after purchasing, get the error and have to remove battery to reset the program.

As a general Blackberry tip, you should be able to do a soft reset during most lockups by holding Alt-Shift-DEL. (Removing the battery is called a hard reset.)

You may already know that, but I was able to perform a soft reset without problem.