Unable to Open or Remove Application on BB

[frise91]

I just installed 113 on my BB Curve. I'm unable to launch Agendus nor am I able to remove it through BB Desktop. BB Desktop displays Agendus in the Add/Remove dialog but after performing a sync the BB icon is still present.

Frise91

[michael]

What are the details of your inability to launch (e.g., error messages, etc.)? Please soft reset to see if the launcher remains.

[frise91]

On the launching issue: Absolutely nothing happens when I attempt to open Agendus, including error messages.

On removing Agendus: I was able to delete Agendus using the BB delete applications function on the BB itself, since using the Desktop application failed to remove it.

[michael]

Thanks for the update.

Could you please reply with the following?:

Device model
OS version (factory or upgrade)
Wireless carrier
Sync client (e.g., Outlook)

-Michael

PS: It would be helpful if you would add the items above to your signature (http://support.iambic.com/forum/profile.php?do=editsignature).

[frise91]

Device model: 8330
OS version (factory or upgrade): v4.30.127 (Platform 2.1.0.73) Factory
Wireless carrier: Sprint
Sync client (e.g., Outlook): Outlook 2007

Frise91