Recent Messages

[ifoundSasquatch]

Noobe to this -
None of my messages are showing up in my recent message today view.:bulb: Could it have anything to do with the fact that I am on an enterprise server. Thay did show up on the beta build v 117. Any ideas???

Sasquatch

[michael]

We are aware of this for a few customers. We're investigating it as we speak.

[mekalekahi]

I also cannot seem to view any messages in the Recent Messages section of the Today View regardless of what email settings I try. Unread messages checked, unchecked, all... etc. In Preferences, Today View, EMail Settings, unchecking Show only Unread Emails - doesn't seem to make any difference and there doesn't seem to be any way to enter anything after "Show Email Messages from:"

using a Storm - v 4.7.0.75 with Agendus Version 1.11 build 142

[teresab313]

I am having the same issue with my BB 8310 and I am also on an enterprise server (ATT carrier). Recent messages did show up on earlier versions of Agendus :cry:
I have a Palm LifeDrive, purchased in 2005, and I just looooove how Agendus Professional works on that device, which is why I was eager to get Agendus on this company-provided BB. I hope Agendus for BB will eventually work the same way and can provide all the features it has for Palm OS. If my LD was also a phone, I'd tell my company to keep their BB...

[Burneedogg]

Add another user with this issue - v1.12 build 146 on a BB8830 on Verizon. I have a secondary e-mail addy set up to view on my BB and can see those just fine - only the enterprise server sync'd e-mail address isn't showing messages. Help!!

ETA BB v4.2.2.176 Platform 3.0.0.79

[michael]

Thanks guys, please stand by.

[michael]

Just following up here. For those of you who still have this problem, have any of you guys upgraded your OS from how it was when you bought it? If so, did you have your Service Books resent? If not, can you please try this? See attached PDF for instructions or here (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15402&sliceId=2&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=29620643&stateId=1%200%2029622612).

[rnelson55]

Just following up here. For those of you who still have this problem, have any of you guys upgraded your OS from how it was when you bought it? If so, did you have your Service Books resent? If not, can you please try this? See attached PDF for instructions or here (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15402&sliceId=2&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=29620643&stateId=1%200%2029622612).

This fix appears to be for non-enterprise e-mails. I can see my personal e-mails just fine on AGBB, it is only the enterprise e-mails (work) that do not show up.

Rick

[michael]

This fix appears to be for non-enterprise e-mails. I can see my personal e-mails just fine on AGBB, it is only the enterprise e-mails (work) that do not show up.

RickOk, thanks. We're still investigating for BES customers.