Fatal error in upgrade

[3cutiger]

Trying to upgrade from 1.01 to 1.02, downloaded the software 2x and tried install via blackberry desktop, when it goes to update, get a fatal error occured, please try again.

[kenlocke]

I had the same issue - using Bold, OS 4.6. Help!!

[michael]

Was there any other information on the error? Do you have an IT policy on your device?

[kenlocke]

Was there any other information on the error? Do you have an IT policy on your device?



Posted via Mobile Device

[kenlocke]

There is an IT policy, but this did not prevent me from installing ver 1.00. There was no other message - just that a fatal error occurred and that I should try again. The first time, it reset my device, then after that simply stopped and went back to the desktop manager.

Thanks for the help.
Posted via Mobile Device

[3cutiger]

Was there any other information on the error? Do you have an IT policy on your device?


Not sure what an IT policy is, so I guess the answer is no. LOL. I actualy was able to upgrade wirelessly via wifi connection and working fine.

[kenlocke]

Not sure what an IT policy is, so I guess the answer is no. LOL. I actualy was able to upgrade wirelessly via wifi connection and working fine.

How do you upgrade wirelessly? I don't see that option on my menu. I couldn't get the .jad file to load.



Posted via Mobile Device

[3cutiger]

How do you upgrade wirelessly? I don't see that option on my menu. I couldn't get the .jad file to load.



Posted via Mobile Device

I have a Tmobile Curve with WiFi capabilities, downloaded the jad file at a hotspot without difficulty

[kenlocke]

I have a Tmobile Curve with WiFi capabilities, downloaded the jad file at a hotspot without difficulty

What do you do with the .jad file once it is downloaded.

Posted via Mobile Device