UPDATE Please!

[ColinGray]

Is there going to be an update to AllTime? It has been a VERY long time since the last update & there are a lot of programs out there that offer similar functionality that are now providing better functionality/features than AllTime. Some example features that would add significantly to the value of AllTime (IMHO:)) include...

:up: Flexibility in selecting what range of dates to see in list - need a date selector which includes a start/end range
:up: TOTALs (hh:mm, $s, etc.) - at bottom of screen, NOT at bottom of list, i.e.: TOTAL is always at bottom of screen even if list is longer than 1 screen & therefore needs to be scrolled
:up: FIX timer dialogue when attempting to start timer for an activity that began in the past (e.g.: 1/2 hour ago) - this is possible, but very convoluted at the moment
:up: MORE flexibility in what columns can be seen - I want to see Date; Start/End; Activity & Amount (restricted to 3 columns currently)

[hansengr]

I have to agree with Colin. This program came highly recommended to me and I was was hesitant 6 months ago, expecially considereing the relatively high cost. I see other commercial programs updated constatnly, but it appears that iambic is just willing to let this one go until it is no longer competitive.

[Inukshuk]

Hi,

I'm testing actually time tracking apps for Palm (features: Mileage, start/stop time, expense, client, job description, export, etc.), actually the finalist are AllTime and TimeLogger, do you have other suggestions ?


Considering your post Colin and the version of AllTime I have, AllTime aren't updated since 2 years now !!! :eek:
I don't want to buy a product that will be discontinued soon.

Thank you for your help.

[Bollongino]

Again I have to agree on Update Requests - similar to D Sales-Manager nothing is don with ALLTime in the Past two years, especially if you would connect AllTime with ActionNames and ( or ) Sales-Warrior you would have the ideal product suite for Consultants and sales-consultants.
I am sorry to say that again - PLEASE UPDATE THE SOFTWARE WE PAID FOR ON A REGULAR BASE -

Regards
Andreas

[vidal]

Hi,

I cant give you an exact date on when AllTime will be updated next. However, you can reasonably expect an update this year after the next version of TimeReporter comes out.

If there are specific things you would like to see in the update let us know.

Vidal.

[Bollongino]

Thanks for replying

here are some Items from my "Wishlist"


:( :) [list=a]
Project-link to Adresses :There is no Link to the Adress-Book at all, if you could at least Link one Adress of the Adress book to the All-Time Project it would help a lot -
ideal would be a List of Project Members within All-Time - Linked to the Adress-Book.
Same with Client please make a Link to the "Main-Contact" of the Client in the Adress Book
Furtheron it would be handy if you could have a standard Distance in Kilometers or Milles to the Client noted, which will automatically create a autolog entry if disired.
In regular I have a set of a couple of Standard-Cost-Entries by day if I do miss one day it is even with copying a pain handy would be a "standard Daily Cost-Template" to create a set of entries.
If the user would be able to create ActionNames entries like Meetings, Calls, ToDos from the All-time Screen to the Contact Person it would be handy ( like in SalesManager)
If you could Filter an Overview screen by the way of reembursement would be great and give you an overview about your productivity and invoiced days per month etc.
[/list=a]


I hope I will find some more nice to haves during the next weeks

Thanks

ANdreas

[shawnpetriw]

I was e-mailed a reply eons ago that the "flat rate" feature was a known bug, and that it would be fixed. AT 3.21 doesn't let me book a flat rate of, say, $100, but track the fact the job took 2 hours when my usual billing rate is $60/hour. No matter what, AT insists the job should be billed at $120 rather than the defined flat rate of $100.

I am still waiting for that update, as is everyone else. I have not spent another dime on Iambic software since the AT purchase, and Iambic is not winning me over.

Get to work and get the update out, and I may just buy more software.

[shellman]

In reply to your comment about not buying any more iambic software. We are currently evaluating palm spreadsheet software. I've told my person doing the evaluation that no money will be spent on iambic software until my problem with reports is solved.

I hope that they have an answer to my problem before we have to commit to one system or the other. I do hear good things about TinySheet, but I can't authorize any more iambic expenditures until I see some better customer support.

[Dario.Finardi]

Only two more things:
- an Italian version (if possible... i should translate it for you)
- the ability to interface it with thirdy part programs using palmos calls.

Dario

[dominik]

AllTime is something strange. When I'm working on several projects, I need to have my time shared among the projects. If I start two tasks for an hour, I will get both task having one hour added, not half an hour on the first and half an hour on the second.

If AllTime is going to be updated it definitively needs to support tracking for several projects on a REAL time basis.

[mvdgeijn]

Well, still testing, but AllTime has the features I need basicly. Time Logger is an option, but it has to many features (on the desktop) and I don't like the palm user interface.

What I'm worried about (with AllTime) is the reports of missing time records (see the reviews at palmgear.com).

I would very much appreciate it if somebody of iambic support could comment on those reviews.

Kind regards,
Marc :confused:

[cezanne]

I agree very much.
AllTime is a very handy, well-designed tool. Iambic realizes that there are a number of bugs in it but still does not fix them.
I believe that AllTime is a forerunner at this moment but if Iambic does not take its customers and its cries for fixes serious, Times will change rapidly!
Cezanne

[mvdgeijn]

Herewith the answer from the sales department (I could not find another e-mail address). I received it within a few hours after sending it. :up:

Note that they did not answer my question regarding bugs in the current release of AllTime. :down: I must say that I've not seen any bugs, but several people mention bugs in their reviews at palmgear.com.
---

AllTime is scheduled to updated in the near future, however we have not yet been given a definite date to expect this release. AllTime is a part of our entire line of time and expense tracking software which we are in the process of revamping and improving with added features and functions.

As for our support. We offer support through our web forums, on-line FAQs, and through email. Our support staff answers all support emails within 24 hours (typically much sooner) except on weekends and holidays. I will have to look at the forums to see what type of questions may not be being answered, however the forums are monitored and questions and concerns are addressed by our engineering and support teams.

Our upgrade policy is: minor upgrades, for instance from v2 to 2.1 of a product, are free, however a major upgrade, for instance from v2 to v3, may have an upgrade charge associated with it.

Please let me know if you need anything further.

[mvdgeijn]

Originally posted by iambicPresident
Hi,

I cant give you an exact date on when AllTime will be updated next. However, you can reasonably expect an update this year after the next version of TimeReporter comes out.

If there are specific things you would like to see in the update let us know.

Vidal.

Above a post made in Oct 2001 by somebody from Iambic... We are now in May 2002...???

[hansengr]

Now June - still nothing?:down: :down: :down:

[bmiller]

I have tried AllTime and it certainly has merit as one of the better time tracking applications, but no updates in over two years is simply too long to wait, especially with the amount of customer feedback I have seen. I understand that version 3.21 was released in February 2000. Even if Iambic is planning a major revamp of these products (which may be delaying updates), then a formal statement should be made to that effect. Customers are entitled to know the future of a software product for which they have invested their money.

I will certainly wait for the next version before making a purchase, and would advise others to do the same.

[hansengr]

Now July - still nothing:down: :down: :down: :down:

[DavidK]

I am a happy user of AllTime but I too am disappointed by the lack of updates.

I export time and expense records to a tab delimited memo file and then import and parse into Excel for my time sheet and expense reports. This is cumbersome! I would like to see two improvements in the next release:

1) Export directly in spreadsheet format.

2) Export split expense records.

I capture both the expense amount and goods and services tax (GST) for each expense item. I use the "Split" feature to record the expense and the tax separately. The problem comes when I need to export to my expense report. The tab delimited export does not allow provide for split expense items. I can export in" time slips" format which does but it is in a complex record type with strange field delimiters. I create an expense report by exporting some information in tab format and parsing in excel and then exporting the the split records in timeslips format and parsing again. The fields are then combined with creative cutting and pasting. A cumbersome and error prone operation.

AllTime does a great job of capturing split field data but this usefulness is limited by the inability to export the information simply.

[hansengr]

NOw October - not even a comment?

[notovitz]

In addition, AllTime 3.21 appears to freeze machines using Palm 5.0! Iambic, please let us know if and when you are planning a new release.

[adriano]

Hello everyone,

we are working on bringing up to date our time and expense tracking solutions.

We are aware of the OS5 incompatibilities AllTime is suffering from, which will be addressed as soon as the new TimeReporter will be released.

If anyone is interested in trying an OS5 compatibile time and expense tracking solution, please check the TimeReporter 4 beta forum :)

http://www.iambic.com/forum/forumdisplay.php?s=&forumid=60

- Adriano

[shadylawn]

Face it people, this product, like sales warrior, is a dead product. Iambic is more interested in Time Reporter 4 which has a flashy interface for Palm OS 5, but significantly less functionality.

:down: :down: :down: :down: :down:

[shadylawn]

Folks - Go to responsivesoftware.com and use TimeLogger. Desktop and Palm versions for $89 with a 60 day trial. From what I can see it does it all and there is a lot of flexibility in the programs. If you are like me and you have either AllTime or TimeReporter delete them and stop wasting your time.

[vidal]

Hi all,

Please accept my apologies for the delays in updating Alltime. It has taken longer to get an update to AllTime out that we initially expected.

The update to AllTime is pending the release of TimeReporter 4.0. Once TimeReporter 4.0 is released, an update to Alltime will soon follow.

Vidal.

[notovitz]

Vidal, sometimes it takes some complaining and recommendations to the competition to get your attention. I think your Alltime program is worth waiting for - I'll stay a loyal customer. I think though, your developers should have knocked off this simpler one first before TimeReporter.

[Bollongino]

Hi,

as we are waiting so long for an update - will there be a chance to import and export Projects and Client-List into the Palm DB, would be realy helpfull.

Is there a German Verion of Time-Reporter ?:D :D

[hansengr]

As you notice - I have posted repeatedly during the year for some feedback onthe update. THank you Vidal for finally responding. I hope you are serious becasue I like your product and would hate to see it evaporate v the competition over time.

:o

[cohengrp]

I have never participated in an electronic forum before, however I must after seeing the lack of responsiveness on the part of Iambic. It is readily apparent that a new version of AllTime is overdue and in response to the many comments, the President of Iambic responded 14 months ago stating a new version is in the offing. I have seen nothing to date. Our firm can no longer wait. I also understand that AllTime cannot work on OS-5. If anyone has any recommendations for a software similar to AllTime, and its producers keep its software updated, please let me know.

[adriano]

Hello All,

I understand your frustration for AllTime not being updated since a long time.

We are working around the clock on a number of upcoming products and new major versions. TimeReporter version 4.0 is one of them.

After its release we'll start working on the new version of AllTime. At the moment I don't have ETAs yet, but feedback on latest beta versions of TimeReporter 4 is positive, and most of the bugs have been addressed.

- Adriano

[HFranks]

When can we expect to see an update on AllTime now that Time Reporter 4 is out. Will there be a public beta program. One issue that really needs to be addressed in the latest version is something that spans memo reports to more than one memo if it will exceed the ancient 4k memo limit.

[adriano]

Hello HFranks,

I can confirm you that we are working on AllTime version 4. At the moment no ETA is available yet on when it will be ready.

There will be a public beta program before its release.

Regards,

- Adriano

[splicer]

I don't get it, and hopefully you can clarify this for me. I was under the impression that AllTime was the same exact thing as TimeReporter except for TimeReporter being bundled with the desktop version. Are there differences between AT and TR in the 4.0 version? I mean other than one existing and the other not.

I just upgraded to a Tungsten T, and sat down to do some work today only to discover that AT resets the TT if I try to start the timer. I'm dead in the water!

I'll try downloading TR and hope that AT gets released in the next 30 days. I love AT/TR.... I was a TimeReporter user before the products split into TR and AT. I was a registered TR customer on the Newton years before there was a Palm version. Now it's been pulled out from under me! I've never found any use for the Windows version, and I hate to spend $150 just to get additional software I'll never use along with the software I will use.


Steve

[splicer]

OK, tried TimeReporter. You folks have destroyed it with the desktop integration. That's why I love AllTime. AllTime is what TimeReporter used to be: the killer app for those of us who bill by the hour.

TimeReporter may have a bunch of functions that big corporate clients demand; I don't know. I can't make heads or tails of it. Instead of the killer app, it is the killed app.

Let me be absolutely clear: I DID NOT CHOOSE ALLTIME BECAUSE OF PRICE. I CHOSE ALLTIME BECAUSE THE DESKTOP VERSION OF TIMEREPORTER IS USELESS.

The new TimeReporter looks great on my Tungsten T, but I only have so much time to try and figure out the useless software that TimeReporter is now tied to--seems you can't do anything in it without doing something on the desktop to set it up first, and what that is, I'll never know.

SO DO NOT ABANDON ALLTIME. DO NOT.

AllTime is your only hope of getting my money. Thanks to the OS 5 incompatibility of AllTime, (someone else is already using my old Palm and I cannot retrieve it--I realize that's not your fault) I am forced to look for interim solutions.

When you're forcing your most loyal customers to download your competitors' products just to get by, there's something seriously wrong, and I dearly hope that you will take us seriously.


Steve
Iambic customer since 1997

[Victor]

This is a faulty product. The flat rate feature is essential and needs to be repaired. It is totally unacceptable that this problem has been allowed to remain almost a year (so far) after it was brought to the attention of the vendor.

When will a remedy be provided?

Originally posted by shawnpetriw
I was e-mailed a reply eons ago that the "flat rate" feature was a known bug, and that it would be fixed. AT 3.21 doesn't let me book a flat rate of, say, $100, but track the fact the job took 2 hours when my usual billing rate is $60/hour. No matter what, AT insists the job should be billed at $120 rather than the defined flat rate of $100.

I am still waiting for that update, as is everyone else. I have not spent another dime on Iambic software since the AT purchase, and Iambic is not winning me over.

Get to work and get the update out, and I may just buy more software.

[Victor]

IT has been a year since this issue was posted and there has been no visable action on it! This software was sold flawed and the vendor has not offered a fix.

Iambic how can you let this go?

Please address this necessary issue.


Originally posted by shawnpetriw
I was e-mailed a reply eons ago that the "flat rate" feature was a known bug, and that it would be fixed. AT 3.21 doesn't let me book a flat rate of, say, $100, but track the fact the job took 2 hours when my usual billing rate is $60/hour. No matter what, AT insists the job should be billed at $120 rather than the defined flat rate of $100.

I am still waiting for that update, as is everyone else. I have not spent another dime on Iambic software since the AT purchase, and Iambic is not winning me over.

Get to work and get the update out, and I may just buy more software.

[splicer]

I don't know that Iambic is really concerned with the lower-priced AllTime. I get the impression that they see us AllTime users as a bunch of penny-pinching pikers who refuse to pony up for the "real" package: TimeReporter.

From my perspective, TimeReporter is needlessly complicated to the point of uselessness. I'm a programmer (not entirely technically idiotic) and I've used Iambic's TimeReporter packages for years on multiple platforms (so I should have some familiarity with the concepts), and I was unable to figure out how to set up the new TimeReporter to record my time for my clients. It's all on the server and crippled as a handheld application. If I wanted a desktop solution, I would have never looked at Iambic. I can't carry my desktop workstation around to client sites!

That's why I need AllTime, and I doubt I'm alone. It would be nice if Iambic treated us as paying customers instead of as freeloaders.

I don't even need a 4.0 version. Just a 3.22 or something that doesn't crash my OS 5 device. But I'll be glad to pay for 4.0. Whatever it takes to get me back in business again.

Ooops! I shouldn't have let on that I'm desperate for their product. Now they'll take their sweet time.

Aaargh.

AllTime==The killer app
TimeReporter==The killed app

Sorry guys, but you have to be aware that the natives are getting restless out here.



Originally posted by Victor
IT has been a year since this issue was posted and there has been no visable action on it! This software was sold flawed and the vendor has not offered a fix.

Iambic how can you let this go?

Please address this necessary issue.